Terms of Service

These Terms of Service (“Terms”) govern access to and use of the Inferio platform and related services (the “Service”) published by the operators of Inferio (“Inferio”, “we”, “us”). The Service is made available globally as public software infrastructure. By accessing or using the Service you agree to be bound by these Terms and by the Acceptable Use Policy, which is incorporated into these Terms by reference.

1. Eligibility

You must be at least 18 years old and authorised to enter into a binding contract on behalf of the entity you represent. The Service is intended for business use; consumer use is not supported.

2. Nature of the Service

• Software infrastructure only. Inferio provides routing software, APIs, and a merchant dashboard that help you accept on-chain payments. We are not a bank, broker, money transmitter, payment processor, exchange, or custodian.
• Non-custodial. Funds settle directly to the merchant-controlled wallet address you configure. We do not hold, custody, or have access to your or your buyers’ private keys or digital assets.
• You are the merchant of record. You are solely responsible for your relationship with your buyers, including KYC of your end users where required, refunds, chargebacks (where the underlying network supports them), taxes, and customer support.

3. Account

You are responsible for keeping account credentials and API keys confidential and for all activity under your account. Notify us immediately at [email protected] of any unauthorised access, key compromise, or suspected breach.

4. Acceptable use & restricted businesses

Your use of the Service is also governed by the Acceptable Use Policy, which lists the categories of business and conduct that are prohibited on the Service. Without limiting the AUP, you may not use the Service:

• to process payments for, or otherwise facilitate, gambling, betting, lotteries, casinos, sportsbooks, daily fantasy sports, or any other games of chance for value, in any jurisdiction;
• to process payments for adult content or services, weapons, ammunition, explosives, illegal drugs or controlled substances, counterfeit goods, or any goods or services prohibited by law in a jurisdiction you or your buyers are located in;
• to facilitate money laundering, terrorist financing, sanctions evasion, tax evasion, market manipulation, pyramid schemes, or other illegal activity;
• to operate from, or knowingly process payments to or from, a jurisdiction subject to comprehensive sanctions by the United Nations, the United States Office of Foreign Assets Control (“OFAC”), the European Union, or the United Kingdom;
• to operate cryptocurrency mixers, tumblers, or services whose primary purpose is to obscure the provenance of funds;
• to reverse-engineer, copy, or resell any part of the platform without our express written consent, or to attempt to circumvent rate limits, security controls, or access controls.

5. Compliance & local law

The Service is published as global software infrastructure. Each merchant is solely and exclusively responsible for compliance with all laws of the merchant’s own jurisdiction of establishment, residence, operation, and of every jurisdiction in which the merchant offers goods or services or in which the merchant’s buyers are located. Without limiting the foregoing, the merchant represents and warrants that its use of the Service complies with all applicable anti-money-laundering (AML), counter-terrorism-financing (CTF), sanctions, consumer protection, data protection, securities, gaming, and tax laws in every such jurisdiction. The merchant is responsible for screening its end-users and counterparties against applicable sanctions and PEP lists and for obtaining any licence required for its business activities (including money-transmitter, virtual-asset-service-provider, payment-institution, or gaming licences where applicable).

Inferio does not undertake to assess or advise on the legality of the merchant’s business in any jurisdiction. The publication of the Service in a particular country does not constitute legal advice, licensing, endorsement, or a warranty that the Service may lawfully be used in that country. The merchant is solely responsible for determining whether its use of the Service is permitted under applicable law.

6. Fees

Fees are described on the pricing page in effect at the time of your enrollment or in your order form. Fees are calculated per successful transaction and exclude network gas fees and other third-party costs. Network fees already paid on-chain are non-refundable.

7. Settlement

Funds settle to the merchant-controlled wallet address you configure. Confirmation timing follows the underlying blockchain network and is outside Inferio’s control.

8. Service availability

We aim for high availability but make no specific uptime guarantee unless agreed in a separate service-level agreement. We may perform scheduled or emergency maintenance with reasonable notice where feasible.

9. Intellectual property

Inferio retains all rights, title, and interest in the platform, documentation, and marks. You receive a limited, non-transferable licence to use the Service during your subscription. The Inferio SDK is licensed under the terms shipped in its repository.

10. Confidentiality

Each party will protect the other’s confidential information with the same care it uses for its own (and at least reasonable care), and will use it only as needed to perform under these Terms.

11. Warranties & disclaimers

Except as expressly stated, the Service is provided “as is”. To the maximum extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. We expressly disclaim any responsibility or liability for the merchant’s wilful misconduct, deliberate violation of law, fraud, or use of the Service in a manner the merchant knew or ought reasonably to have known was unlawful in the merchant’s jurisdiction or the buyer’s jurisdiction. The merchant alone bears the legal, regulatory, and reputational consequences of such conduct.

12. Limitation of liability

To the extent permitted by law, neither party will be liable for indirect, incidental, consequential, special, or punitive damages. Our aggregate liability for any claim arising out of these Terms will not exceed the fees paid to us in the twelve months preceding the event giving rise to the claim. The foregoing cap does not apply to, and is no defence against, the merchant’s own indemnification obligation under Section 13 where the underlying breach was wilful, fraudulent, or grossly negligent.

13. Indemnification

You agree to indemnify, defend, and hold harmless Inferio, its affiliates, directors, and employees from and against any claim, liability, damage, loss, cost, or expense (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or the AUP, your misuse of the Service, or your violation of any applicable law or third-party right in any jurisdiction. This indemnity is uncapped where the underlying conduct was wilful, fraudulent, or grossly negligent.

14. Enforcement & investigations

We may take any of the following actions, at our reasonable discretion and without prior notice, if we believe you have violated these Terms or the AUP, if your use poses a legal, security, or reputational risk, or if we receive a credible report of abuse:

• Revoke or rotate API keys, suspend dashboard access, or terminate your account immediately.
• Pause or block specific transactions, payment links, or payout addresses pending investigation.
• Cooperate with law-enforcement, tax authorities, or regulators in response to a lawful subpoena, court order, or mandatory request.
• Preserve relevant logs, transaction metadata, and account information for the period required to complete the investigation or to comply with applicable record-keeping rules.

If your account is suspended or terminated, you may appeal the decision by writing to [email protected] within 15 days of receiving notice. We will review the appeal in good faith and respond within a reasonable period.

15. Reporting abuse or violations

To report a merchant, transaction, payment link, or other activity on the Service that you believe violates these Terms, the AUP, or applicable law, write to [email protected] with the subject line “Abuse report” and include any evidence (URLs, transaction hashes, screenshots) you can share. We aim to acknowledge credible reports within 5 business days.

16. Termination

Either party may terminate these Terms for convenience with 30 days’ notice. Inferio may unilaterally suspend or terminate the merchant’s access to the Service immediately, in whole or in part, with or without prior notice, if the merchant breaches these Terms, the AUP, or any applicable law in any jurisdiction, or if continued access poses, in our reasonable judgement, a legal, regulatory, security, abuse, or reputational risk to Inferio, other merchants, end-buyers, or the public. Termination for breach does not require an opportunity to cure and is in addition to any other rights and remedies available to Inferio at law or in equity. Sections that by their nature should survive termination (including 5, 9, 11, 12, 13, and 14) will do so.

17. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted here with a new “Last updated” date and, where practical, notified in-app or by email.

18. Governing law & dispute resolution

These Terms are governed by the laws of the Republic of Singapore, without regard to its conflict-of-laws principles. Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the SIAC then in force. The seat of arbitration shall be Singapore, the tribunal shall consist of one arbitrator, and the language shall be English. Either party may seek interim or injunctive relief from any court of competent jurisdiction without waiving this arbitration agreement.

19. Global service & non-endorsement notice

The Service is published as software made available to the global community over the public internet. The availability of the Service from any particular country is technical only and does not constitute a representation, warranty, licence, or endorsement by Inferio that the Service may lawfully be used in that country, nor that any merchant’s business is lawful in any country. Every merchant accesses and uses the Service at the merchant’s own risk and is solely responsible for compliance with the laws of every jurisdiction in which the merchant operates, holds itself out as operating, or targets buyers. Inferio disclaims any responsibility for the consequences of a merchant’s use of the Service in a manner that violates such laws.

20. Contact

Questions, legal notices, compliance reports, and appeals: [email protected].